Subscribers! If you’re already a subscriber, I’m afraid the only way Substack lets me give you this sale is for you to unsubscribe and resubscribe at the sale rate, whether your monthly or yearly. If you do this and you have time left on your sub, whether that's a week or 50 weeks, I will comp you that extra time so you won’t lose it. If this is you, just email me at katemckean@substack.com and let me know.
It wouldn't work for me. I unsubscribed and then when I clicked the 20% off link, it brought me to the page and the only option I had was to restart my subscription. It didn't show any 20% discount option at all in the options to change my subscription either.
Subscribers! If you’re already a subscriber, I’m afraid the only way Substack lets me give you this sale is for you to unsubscribe and resubscribe at the sale rate, whether your monthly or yearly. If you do this and you have time left on your sub, whether that's a week or 50 weeks, I will comp you that extra time so you won’t lose it. If this is you, just email me at katemckean@substack.com and let me know.
I got a message “You already have an active subscription” when I tried to add a year.
Same.
I can't work it out either. Glad I'm not the only one!
Me too!
Hi all! If you’re monthly, apparently you have to unsubscribe and resubscribe. If that cheats you out of any time, lmk and I’ll extend your sub.
It wouldn't work for me. I unsubscribed and then when I clicked the 20% off link, it brought me to the page and the only option I had was to restart my subscription. It didn't show any 20% discount option at all in the options to change my subscription either.
Oh Blargh. I will figure this out! Hold please.
I just renewed my yearly sub on Nov 10th. Same advice as to the monthly peeps?
Let me check. Substack said this would work!!
Same. Annual subscription.
(Allison, can you email me at katemckean@substack.com and I'll update you about the sale?)
Hi Kate. I just upgraded to annual, and it's still saying it's £41 instead of the 20% rate. Thanks.
does your subscription email start with "admin"?
No, it doesn't contain "admin" at all.
Send me the email address you used to sign up and I can check or subscription. (katemckean @ substack.com and I'll see what's up!